Privacy Policy
Last updated: February 2026
Sierra Data Labs LLC ("we", "our", "us", or "Sierra Data Labs") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
Quick Links: California Privacy Rights | International Users | Data Retention | Service Providers
Information We Collect
Website Visitors
When you visit our website, we may collect:
- Browser type and operating system
- Pages visited and time spent on our site
- Referring website or search terms
- IP address (anonymized for analytics)
We collect this information through cookies and similar technologies only with your consent.
Contact Information
When you contact us via email, we collect:
- Your email address
- Your name (if provided)
- The content of your message
Consulting Clients
For consulting engagements, we may additionally collect:
- Business contact information (name, email, phone, company)
- Project-related technical information you share with us
- Billing and payment information
How We Use Your Information
We use your information to:
- Respond to inquiries and provide requested services
- Deliver consulting and software development services
- Analyze website traffic to improve our site (with consent)
- Send project-related communications
- Comply with legal obligations
Data Storage and Security
Your data is stored securely using Amazon Web Services (AWS):
- All data transmission uses HTTPS/TLS encryption
- Website content is served via CloudFront CDN with SSL
- We follow industry-standard security practices
Data Sharing
We do not sell your personal information. We do not share your personal information with third parties for their direct marketing purposes.
We may share data with:
- Service Providers: As described in our Sub-Processor List below
- Legal Requirements: When required by law, subpoena, or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Service Providers (Sub-Processors)
We use the following third-party service providers:
| Provider | Purpose | Data Processed | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Website hosting, content delivery | Website content, access logs | US (Virginia) |
| Google Analytics | Website analytics (with consent) | Anonymized usage data | US |
All service providers are bound by data processing agreements and are only permitted to process your data as necessary to provide their services to us.
Data Retention
We retain your data only as long as necessary:
- Website analytics: Aggregated and anonymized after 14 months
- Contact inquiries: Retained for 2 years unless an ongoing relationship exists
- Client project data: Retained per contractual terms, typically 3 years after project completion
- Billing records: Retained for 7 years as required by tax law
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent for processing at any time
To exercise any of these rights, contact us at hello@sdl-llc.io. We will respond within 30 days.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the CCPA and CPRA:
- Right to Know: You can request information about the categories and specific pieces of personal information we have collected
- Right to Delete: You can request deletion of your personal information
- Right to Opt-Out: You have the right to opt-out of the "sale" or "sharing" of your personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
We do not sell or share your personal information as defined by the CCPA/CPRA. Contact us at hello@sdl-llc.io with any questions about your California privacy rights.
International Data Transfers
Sierra Data Labs is operated from the United States. If you are accessing our website from outside the US, your data will be transferred to, stored, and processed in the United States.
By using our website, you consent to the transfer of your information to the US. For users in the EEA, UK, or Switzerland, we rely on Standard Contractual Clauses and other lawful transfer mechanisms.
Children's Privacy
Our website and services are not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at: